Help Center
Frequently Asked Questions
Clear answers about ordering from Rupganj's homemade cake brand.
How far in advance should I order?
For standard cakes 24 hours is enough. For custom designs we recommend at least 3 days notice.
Do you deliver outside Rupganj?
Yes, with an additional delivery fee. Contact us for specific areas.
What payment methods do you accept?
Cash on Delivery, bKash, Nagad, and card payments via PipraPay.
Can I customise a cake?
Absolutely. Click "Customise" on any cake page and chat with us on Messenger to discuss flavours, designs, and messages.
How is the cake packaged?
Every cake comes in our signature insulated box to keep it cool and intact during delivery.